Whether Office Depot doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 office & equipment alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Office Depot
Current
|
1.8/5 | 15 | View | |
Staples
|
2.0/5 | 9 | View | |
Michaels
|
1.9/5 | 5 | View | |
Discountschoolsupply
|
3.5/5 | 4 | View | |
Arteza
|
— | 4 | View | |
Avery
|
2.2/5 | 3 | View | |
Erincondren
|
2.2/5 | 3 | View | |
Smythson
|
4.3/5 | 3 | Customer Service 9/10 Product Quality 8/10 | View |
Levenger
|
4.4/5 | 3 | Product Quality 9/10 Customer Service 8/10 | View |
Dickblick
|
4.0/5 | 3 | Product Selection 10/10 Pricing & Value 8/10 | View |
Paper Source
|
1.8/5 | 3 | View |
Detailed Comparison
Staples
Staples receives mixed reviews, with many customers reporting issues with online orders, shipping, and customer service. While some praise in-store experiences and specific employees, the overall sentiment leans negative due to recurring problems with order fulfillment and inconsistent service quality.
Strengths
- Helpful and knowledgeable employees at some locations
- Convenient Amazon return process
- Fast and reliable business card printing services
Weaknesses
- Frequent order cancellations without explanation
- Poor customer service with long wait times and unhelpful representatives
- Inconsistent delivery and shipping issues
Michaels
Michaels receives mixed feedback, with many customers praising the variety of products and helpful in-store staff, while others report issues with online orders, shipping, and customer service. The inconsistent experiences make it crucial for small business owners to weigh the potential benefits against the reported drawbacks.
Strengths
- Helpful and friendly staff in some locations
- Wide selection of arts and crafts supplies
- Convenient store locations
Weaknesses
- Poor packaging leads to damaged items during shipping
- Unresponsive or unhelpful customer service
- Inaccurate online inventory information
Avery
Avery is a well-known provider of labels, cards, and other printed products, but customer reviews reveal a mixed experience. While some praise the ease of use and quality, many report issues with product quality, customer service, and website functionality.
Strengths
- Easy-to-use design tool for some users
- Fast delivery for some orders
- Good print quality when done right
Weaknesses
- Poor product quality with labels being off-center
- Unresponsive or unhelpful customer service
- Printing alignment issues when using own printer
Erincondren
Erincondren, a planner and accessories retailer, receives mixed reviews, with customers frequently citing issues with customer service and order fulfillment. While some long-time customers praise the quality and design of the planners, recent experiences seem to indicate a decline in service and product consistency.
Strengths
- Aesthetically pleasing designs
- Effective for organization and goal setting
Weaknesses
- Unresponsive and unhelpful customer service
- Frequent shipping delays
- Inconsistent or declining product quality
Smythson
Smythson, a luxury retailer specializing in leather goods and stationery, receives generally positive feedback. Customers frequently commend the exceptional customer service and high-quality products, though some report issues with product defects and inconsistent service experiences.
Strengths
- Exceptional and personalized customer service
- High-quality products and craftsmanship
- Fast and reliable shipping (primarily via DHL)
Weaknesses
- Inconsistent product quality and occasional defects
- Poor handling of delivery issues and lack of communication
- Difficulties with returns and refunds, especially for sale items
Levenger
Levenger is a popular choice for stationery and office supplies, known for its high-quality products and excellent customer service. While some customers report occasional shipping delays and backorders, the company generally meets or exceeds expectations.
Strengths
- High-quality and durable products
- Excellent customer service
- Wide variety of products
Weaknesses
- Shipping delays and backorders
- Occasional product defects
- Website navigation issues
Dickblick
Dickblick, also known as Blick Art Materials, is a popular supplier for artists and crafters, offering a wide selection of products. While customers consistently praise the company's extensive inventory and competitive prices, some express concerns about shipping costs and occasional delays.
Strengths
- Extensive selection of art supplies
- Competitive pricing
- Helpful and responsive customer service
Weaknesses
- High shipping costs, especially for small orders
- Occasional shipping delays
- Issues with backordered items and communication
Paper Source
Paper Source receives mixed reviews, with customers praising product quality and selection but frequently citing issues with customer service and order fulfillment. While some enjoy the unique stationery and gifts, many report negative experiences that impact their overall satisfaction.
Strengths
- High-quality paper and printing
- Unique and cute stationery items
Weaknesses
- Poor customer service responsiveness and helpfulness
- Frequent shipping delays and order errors
- Difficulties with returns and refunds